Contact us

If you feel your child is struggling at school with their learning or wellbeing, please contact your child’s school to seek their help. Today’s schools want to work with parents, as partners, to see every child succeed and will welcome hearing from you if you have any concerns.

If your child goes to an independent school, please contact your child’s school to talk about any support your child needs. You can find your local independent school here and read more about who to talk to at your child’s independent school here.

If your child goes to a Catholic school, please contact your child’s school to talk about any support your child needs. You can find your local Catholic school here and read more about who to talk to at your child’s Catholic school here.

If you have worked closely with your child’s school but have been unable to resolve problems relating to your child’s education, there is help. Please contact your local Department of Education regional office to seek support. They’ll put you in touch with the right person to help you get the support your child needs.

If you and your child’s school have tried everything and your child still refuses to go to school, it might be time to call a Regional Youth Engagement Service. They can put you in touch with guidance counsellors and other professionals who can support you and your child. This fact sheet provides contact details for each local RYES.

The best way to raise your concerns is directly with the school. There are many things your child’s school may be able to offer, including in-school support and flexible options. Find out how to raise your concerns and take things further if the school is unable to resolve your concerns.

You can use this Schools Directory to find a school in your local area.

If you have other queries that relate to the state’s education system or to the functions of the Department of Education in Queensland, please visit this page for more contact details.

Here’s a list of support services to assist you if you with everything from mental health and wellbeing support to helping your child with their learning and career planning.

Please visit this page to find details of services available to assist you in contacting us.